Effective Date: January 20, 2025
Last Updated: January 20, 2025
Welcome to leonetwork at leonetwork.io. Your privacy is critically important to us. This Privacy Policy outlines how leonetwork ("we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you:
By using leonetwork products and services, you consent to the data practices described in this Privacy Policy.
Legal Business Name: leonetwork
Website: leonetwork.io
Data Protection Contact: [email protected]
leonetwork is a technology company developing AI-powered software products, including cryptocurrency analysis platforms and trading intelligence tools. We are committed to protecting user privacy and complying with applicable data protection laws.
leonetwork collects only the minimum necessary data to provide, improve, and secure our services.
We collect information you voluntarily provide when using our services:
| Data Type | Purpose | Examples |
|---|---|---|
| Account Information | User registration and authentication | Email address, full name, password (encrypted) |
| Payment Information | Processing subscription payments | Billing address, payment method (processed by third-party payment processors) |
| Support Communications | Customer support and assistance | Email content, support tickets, feedback |
| Profile Preferences | Service personalization | Trading preferences, notification settings, persona selections |
When you use leonetwork products, we automatically collect certain technical information:
If you authenticate using third-party services (e.g., Google OAuth), we may receive:
LeoAgent (Cryptocurrency Analysis Platform):
Important Note: leonetwork does NOT collect or store exchange API keys, wallet private keys, or credentials to your cryptocurrency accounts. All portfolio tracking is manual entry only.
leonetwork uses collected data for the following legitimate business purposes:
Customer support communications are handled by leonetwork staff members (human-driven service).
For users in the European Economic Area (EEA), UK, or Switzerland, leonetwork processes personal data based on:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Authentication, session management, security | Session or 30 days |
| Functional Cookies | Remember preferences, settings, user choices | 30-365 days |
| Analytics Cookies | Usage statistics, performance monitoring | 365 days |
| Marketing Cookies | Advertising, conversion tracking (optional) | 90 days |
You can control cookies through:
Note: Disabling essential cookies may prevent you from using certain features or accessing your account.
leonetwork does NOT sell, rent, or trade user data to third parties for marketing purposes.
We may share data with trusted third-party service providers for essential operations:
| Provider Type | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Subscription billing, refunds | Payment information, email, billing address |
| Email Services | Customer support, notifications | Email address, name, message content |
| Cloud Hosting | Data storage, server infrastructure | Encrypted user data, application data |
| Analytics Tools | Usage analytics, performance monitoring | Anonymized usage data, IP addresses |
| AI Service Providers | Conversational AI, analysis generation | User queries, anonymized usage data |
All third-party service providers are contractually obligated to:
leonetwork may disclose user information if required by law or in response to:
If leonetwork is involved in a merger, acquisition, asset sale, or bankruptcy, user information may be transferred to the acquiring entity. Users will be notified via email and/or prominent notice on our website before any such transfer occurs.
leonetwork implements industry-standard security measures to protect user data:
Despite our best efforts, no system is completely secure. You acknowledge that:
If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law.
leonetwork retains personal data only as long as necessary for the purposes outlined in this Privacy Policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 30 days after deletion | Service provision, account recovery |
| Conversation History | 1-365 days (tier-dependent) | Feature access per subscription tier |
| Payment Records | 7 years | Tax compliance, financial regulations |
| Support Communications | 3 years | Customer service, legal protection |
| Analytics Data | 26 months (anonymized after 14 months) | Product improvement, trend analysis |
Upon account deletion:
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at: [email protected]
Please include:
We will respond to verified requests within 30 days (or as required by applicable law).
leonetwork operates globally, and your data may be transferred to and stored in jurisdictions outside your country of residence, including countries that may have different data protection laws.
When transferring data internationally, we ensure appropriate safeguards are in place:
leonetwork products and services are NOT intended for children under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have collected data from a child without parental consent, we will take immediate steps to delete such information. If you believe we have inadvertently collected information from a child, contact us at [email protected].
Some browsers offer a "Do Not Track" (DNT) feature. At this time, leonetwork does not respond to DNT signals because there is no industry-wide standard for how to interpret and honor such signals. We may support DNT in the future if a standard is established.
leonetwork may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or product features.
Notification of Changes:
Continued use of leonetwork products and services after changes take effect constitutes acceptance of the updated Privacy Policy. We encourage users to review this policy periodically.
Individual leonetwork products may have additional privacy terms specific to their functionality:
In the event of a conflict between this general Privacy Policy and a product-specific policy, the product-specific policy shall prevail for that particular product.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries: [email protected]
Data Protection Requests: [email protected] (Subject: "Privacy Rights Request")
Legal Business Name: leonetwork
Website: leonetwork.io
Your Privacy Matters to Us
leonetwork is committed to protecting your privacy and being transparent about our data practices. Thank you for trusting us with your information.